Frequently Asked Questions
Discover everything you need to know about our premium home collections and white-glove services.
What is the typical lead time for furniture delivery?
Our handcrafted pieces typically ship within 8 to 12 weeks. Delivery times may vary depending on your location and whether the item is a custom order or part of our ready-to-ship collection.
Do you offer white-glove delivery and assembly?
Yes, Luxury Living Group provides complimentary white-glove delivery for all large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials.
Can I request custom fabric or finish options?
Absolutely. We offer bespoke customization services for most of our seating and cabinetry. Please contact our design consultants to explore our curated library of premium textiles and finishes.
What is your return policy for luxury home goods?
Standard items can be returned within 30 days of delivery in original condition. Please note that custom-made, bespoke, and 'Final Sale' items are not eligible for return or exchange.
How do I care for my high-end furniture pieces?
Each item comes with a specific care guide. Generally, we recommend avoiding direct sunlight and using a soft, dry microfiber cloth for dusting. For leather and specialty fabrics, use only approved professional cleaners.
Do your products come with a warranty?
All Luxury Living Group furniture is backed by a 5-year limited warranty covering structural defects and craftsmanship to ensure your investment lasts for generations.